Responsibilities
- To be the first point of contact for in person, email, social media and telephone enquiries for Millennium Court and tenants.
- Provide information regarding Millennium Court services and projects to enquirers.
- Collate monitoring and feedback information on services provided by Millennium Court for funders and other stakeholders.
- Operate the telephone exchange and staff message system
- Support the development of the Millennium Court website including content management.
- Update Millennium Court’ social media channels.
- Manage Millennium Court Centre Room Bookings and Venue Hire Calendar.
- Manage incoming postal system and Millennium Court e-mail account.
- Support the Millennium Court Management with administrative support.
- Responsible for Millennium Court administration tasks including mail outs, sign up, communication with participants, completing registers for projects, postage and photocopying records.
- Attend and take minutes at team meetings.
Skills and Qualifications
Essential Skills
Excellent customer service skills including telephone skills, dealing with in person enquiries, assisting people with additional needs and dealing with challenging behaviour.
Displays knowledge, understanding and demonstrable skills in managing/curating social media platforms, including Twitter, Facebook Instagram and LinkedIn.
Operating office equipment especially photocopier, scanner, laminator.
Competent with Microsoft Office programmes especially Word and Excel, e-mailing and internet.
Ability to create and manage computer database systems.
High standard of written and spoken English.
Basic understanding of Health and Safety issues in community spaces.
Ability to work in a team and also self-motivate without supervision.
Excellent timekeeping.
Excellent communication and people skills.
Further Information
The Employer is: PORTADOWN 2000. The job advert may end before the closing date if requested by the employer.
Job description details are included in the link below.
If interested in this post, please email your CV to: geraldine@millenniumcourt.co.uk
